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Privacy Policy

Your Privacy Matters — Here’s How We Protect It

Introduction

Quantum Fusion Holdings (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, physical address.
  • Business Information: Company name, VAT number, registration number.
  • Technical Data: IP address, browser type, device information, and usage data.
  • Communication Data: Emails, chat messages, or calls between you and us.

How We Collect Your Data

Your personal information is collected:

  • When you contact us via our website, forms, email, or phone.
  • When you register for services, request a quote, or become a reseller.
  • Through automated tracking (cookies, analytics tools, etc.)

Use of Your Information

We use your personal information to:

  • Provide and manage our products and services.
  • Respond to enquiries or requests.
  • Process orders, applications, or agreements.
  • Improve our website and services.
  • Comply with legal obligations.

Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your information with:

          • Our employees, service providers, or contractors as necessary.
          • Legal or regulatory authorities when required by law.
          • Third parties involved in the operation of our business (e.g., courier partners, IT providers) under confidentiality agreements.

          Data Security

          We implement reasonable and appropriate security measures to protect your personal information from unauthorised access, use, or disclosure.

                        Your Rights

                        You have the right to:

                        • Access your personal information.
                        • Request corrections to your personal information.
                        • Object to the processing of your personal data.
                        • Lodge a complaint with the Information Regulator of South Africa.
                        • Comply with legal obligations.

                        Cookies

                        Our website may use cookies and similar technologies to improve your experience. You can choose to disable cookies through your browser settings, although this may affect functionality.

                                  Retention

                                  We retain your information only as long as necessary for legal, operational, or historical purposes, in line with our record-keeping obligations.

                                  Third-Party Links

                                  Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites.

                                  Changes to This Policy

                                  We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

                                  Need more info?

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